Salary: £27,000 - 60,000 per year Requirements: Leadership in high-performance digital delivery A track record of driving fast, safe flow, reducing lead times, increasing deployment frequency, and keeping change-failure rates consistently low through automation-first, observability-led and decoupled delivery practices Obsession with building the right thing for members, using insight and evidence to invent on their behalf Deep experience managing complex digital platforms, setting multi-year vision, and ensuring the platform is secure, resilient, scalable, and continuously improving Inspirational leadership and cross-functional influence, building strong partnerships across various teams A values-led, data-driven mindset, making evidence-led decisions and creating a culture of continuous improvement and psychological safety Strong architectural awareness, platform lifecycle management expertise, and ability to translate business needs into a clear platform roadmap Responsibilities: Provide strategic leadership across the entire Member Experience Platform Set a multi-year vision that unifies our App, Portal and Identity capabilities Oversee sub-platforms led by Platform Managers, ensuring clear platform contracts and consistent standards Work closely with Engineering, Architecture, Security, Data, and Product to guide technology adoption and champion best practices Mentor cross-functional teams and elevate craft and capability Embed healthy platform governance, risk management, continuous improvement, and incident/problem management Shape digital identity and ensure friction-free sign-in experiences Lead within a product-centred, agile, platform-based organisation Technologies: Flow Security API CI/CD Cloud Excel Mobile Web More: At Skipton, we are building the modern mutual of the future, focused on seamless and intuitive digital experiences for our members. We pride ourselves on being the fourth largest building society in the UK, owned by our members. Our goal is to provide a supportive and innovative work environment that prioritizes employee wellbeing. We offer flexible working arrangements, a newly refurbished collaborative head office, and numerous benefits including a discretionary bonus scheme, generous annual leave, pension contributions, private medical insurance, and a strong commitment to training and development. Join us to help shape the future of our Member Experience Platform and make a meaningful difference in the lives of our members. last updated 16 week of 2026