Are you a warm and professional communicator with a passion for excellent customer service? We are looking for a friendly and efficient Receptionist to be the welcoming face of our care home. In this pivotal front-of-house role, you will ensure that every visitor, resident, and colleague receives a first-class service and a positive experience.
You’ll be a key member of our reception and administrative team, helping to create a safe, welcoming, and well-organised environment for everyone who visits or works at the care home. Your role will involve a variety of reception and administrative tasks to support the smooth running of the home.
This is a fixed-term role for 12 months, working 18.75 hours per week on a 2-week rolling rota:
Week 1: Tuesday, Wednesday, Friday
Week 2: Tuesday, Friday
Hours: 9:00am – 5:30pm (8-hour shift including 30-minute unpaid break)
What you will be doing:
* Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
* Ensuring all visitors to the Unit are given appropriate information in a courteous and timely fashion to agreed standards.
* Monitoring the CCTV operations on the site to ensure security is maintained.
* Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
* Inputting data onto the Unit’s computer system to set timescales and accuracy.
* Supporting the Manager and Administrator in undertaking specific administrative and clerical tasks as and when required.
What you will need:
* Experience working in professional administration departments or in a similar role.
* Business Management/Administration or similar qualifications.
* Excellent interpersonal skills.
* Ability to maintain confidentiality, both with company information and staff information.
* Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
* Self-motivated and with a desire to improve systems within the business.
* Be a Team player.
* Ability to work under pressure and do multiple tasks.
* Commercial awareness and can do attitude.
* Can do attitude.
Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia.
Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture. We value Excellence, Integrity, Innovation, Compassion, and Inclusivity.
Jewish Care operate a rolling recruitment process and reserve the right to close the advert once a suitable candidate has been identified.