Employment Specialist – Ipswich
Location: Ipswich
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 18 September 2025
Overview
Are you passionate about working with people and helping them on their journey to find employment? We are recruiting an Employment Specialist to join our team. The role is to achieve delivery targets by working with customers to identify employment opportunities and support them into sustainable employment. You will manage a caseload of clients who have a disability and/or health support needs, providing person-centred advice and guidance while building positive relationships with referral partners and local employers to enable clients to move into suitable employment.
We welcome candidates from a variety of backgrounds and experiences and offer superb on-the-job training. You don’t need to tick every box; just bring an engaging personality, comfort working with a diverse group of people, and the ability to provide a warm and welcoming experience to help participants take their first steps back into employment.
Be proud to help our communities build back better, to ensure no one is left behind.
Remuneration and benefits
Competitive salary range £31,000 to £32,000 p.a. (dependent on experience) with the following benefits:
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* Company Pension Scheme - 5% Employee 5% Employer
* Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
* Annual Pay Review
* Enhanced Maternity/Adoption and Paternity Pay Arrangements
* Free access to BenefitHub – online portal with discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Tickets
* Refer a Friend Scheme
Interested? There’s an easy to apply route below to upload your CV. If you need any further information, contact our Internal Recruitment Team on 01702 208282.
Seetec Group is an employee-owned organisation and we pride ourselves on our sense of community, both in the work we do and in our Employee Owners. People are at the heart of every service we provide and every decision we make.
What it means to be employee-owned.
What our people say.
Key Responsibilities
* Meet and strive to exceed personal performance targets, Key Performance Indicators and all Quality and Compliance measures.
* Progressively manage a caseload of referred customers with a disability and/or health support needs using a range of strategies to help them overcome barriers to gaining employment.
* Develop knowledge of learning disabilities, health support needs awareness and provide specialist support to the customer group.
* Undertake in-depth assessments to understand a customer’s circumstances, preferences and barriers to progression to employment.
* Meet Customer Service and Quality Standards required on the programme.
* Co-produce personalised Action Plans with SMART targets to enable positive and timely progression.
* Coordinate with local specialist services to address issues (e.g., substance misuse, debt advice, health and vocational training).
* Use social prescribing to improve customer circumstances (e.g., healthy eating classes, smoking cessation, social groups).
* Work with multiple agencies to develop holistic support; with customer consent undertake case conferences to optimise support packages.
* Understand the local labour market to source suitable job opportunities.
* Undertake direct marketing to employers using digital formats (email, LinkedIn, etc.).
* Identify employer recruitment needs and undertake tailored pre-screens and group assessments.
* Co-produce effective in-work support plans with participants and employers, providing practical support for a smooth transition into work; facilitate job carving where appropriate.
* Promote Health & Safety in the workplace and report issues to ensure a safe working environment for all customers.
* Develop knowledge of local signposting services (disabilities, housing, benefits, etc.).
* Maintain IT files and customer records to required compliance and quality standards.
* Work from local hubs and community outreach locations to increase service accessibility.
Skills and Experience
* A good working knowledge of the local labour market in the specified locations
* Experience of working with people with multiple and complex needs, particularly those with learning disabilities
* Fully IT literate with Microsoft Office 365 and Teams
* Experience of working in a target-driven environment
* Experience delivering services to meet contractual and quality standards
* Knowledge of the employability industry and/or recruitment industry
* Understanding of Supported Employment Opportunities and related frameworks (IPS/SEQF)
* Experience of working with people in advice and guidance environments
* Full driving license to enable deployment across a geographical area when required
Additional Information
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment in line with the Prevent Duty and modern British values.
Dependent on the role, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex-offenders and will not discriminate. Our full policy statement on Ex-Offenders is available on our website under “About us”.
Seetec is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity.
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