Overview
Join to apply for the Field Account Manager role at Daisy Group™
We’re the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working.
We are growing our teams, product offerings and customer base by working closely with the major networks and suppliers as well as through acquisition—there’s an exciting opportunity to support UK businesses on the horizon.
Location and Schedule
Location: Field-Based - Various Areas Available
Working Hours: 8:30–9:00 AM to 5:00–5:30 PM
Salary: Up to £35,000 plus £5,000 car allowance/Company Car
What You’ll Be Doing
* Build strong, long-term relationships with customers through face-to-face meetings and consistent follow-up
* Provide pricing and complete paperwork on-site to streamline the sales cycle
* Understand customer needs through effective questioning and active listening
* Create and execute account development plans tailored to each client’s business objectives
* Present customised, value-driven proposals aligned with customer goals
* Collaborate with internal teams to deliver a seamless, end-to-end service
* Schedule and carry out proactive outbound communications, including arranging your own appointments where needed
* Drive product penetration through strategic cross-selling and up-selling
* Meet and exceed revenue targets while minimising churn
* Identify at-risk customers and flag them to the appropriate teams to support retention
* Keep customer records, contact details, and notes up to date in our CRM systems
* Maintain accurate decision-maker information and build rapport with key stakeholders
* Stay current with industry trends and continuously seek opportunities for personal and professional growth
Qualifications
* Availability to stay away from home once per week
* Excellent communications skills; verbal and written
* Ability to develop trusting relationships
* Fast thinking
* Self-motivated
* Resilient and strong-willed
* Enthusiastic and willing to learn
* Ability to work under pressure
* Excellent customer relations skills
* Ability to manage workload
* Strong organisational skills
* Strong team worker
* Computer literacy
* Account Manager experience
* Problem solving
Benefits
* 25 days holidays, bank holidays worked are reclaimed as leave, and an additional day for each year of service up to 30 days
* Holiday purchase scheme
* £500 referral scheme bonus
* Professional development to help you achieve your personal goals
* Eye care vouchers and discounted Medicash membership
* Access to discounts and savings at more than 1,200 retailers
* An additional day off on your birthday or if you’re getting married
Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Telecommunications
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