Job Title: Serious/Personal Injury ParalegalSalary: £23,000 - £27,000Location: Wakefield, West YorkshireContract: Full time, Permanent, Hybrid Working AvailableThe Opportunity We are working with a prestigious Top 100 UK law firm, renowned for its innovative approach and supportive culture. This is a fantastic opportunity to join their Serious Injury department, providing essential support to senior file handlers managing complex personal injury and medical negligence cases. If you have experience in a personal injury legal environment and are looking to progress your career within a modern, forward-thinking firm, this could be the role for you. Key Responsibilities
Provide day-to-day support to lead file handlers in managing serious injury claims.
Draft standard correspondence using the firm's case management system (ProClaim).
Act as the first point of contact for clients and Fee Earners, handling incoming calls and relaying detailed messages.
Respond to telephone inquiries where appropriate, escalating as necessary.
Maintain accurate and up-to-date case records within ProClaim.
Work closely with your line manager to meet monthly KPIs.
Coordinate appointments for Fee Earners and ensure efficient diary management.
Communicate with the Finance Department regarding disbursements, outstanding payments, and other related tasks.
Support gene...