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Admin assistant for healthy families service

Lincoln
Thrive Tribe
Admin assistant
Posted: 1 October
Offer description

Overview

Admin Assistant for Healthy Families Service with Thrive Tribe (One You Lincolnshire). The role supports the Gloji Energy programme, which helps children aged 4 to 12 and their families lead healthier lifestyles. The programme combines one-to-one appointments and weekly group sessions, alongside other services in Weight Management, Smoking Cessation, Alcohol Reduction, Physical Activity, and Health Coaching.

We offer a fun, varied and challenging work environment that values flexibility and adaptability as priorities evolve with the needs of the role.


Responsibilities

* Make initial phone calls to parents of eligible children, introducing and offering the Gloji Energy programme.
* Provide empathetic support by identifying and signposting families to additional sources of help where needs are present.
* Contact families referred through the National Child Measurement Programme to engage them with Gloji Energy.
* Build positive relationships with the Child Weight Management team to ensure a smooth and supportive experience for families.
* Champion Thrive Tribe ethos, embedding our values and driving culture across services.
* Ensure compliance with Information Governance and Clinical Governance legislation, requirements and best practice at all times.


About You

We are looking for a team player who cares deeply about their work. Core values include being change-minded, effective, happy, successful and big-hearted.

* Be the change: Support building self-esteem in others and enable engagement with programmes that help them thrive.
* Be effective: Patient, adaptable under pressure, and able to solve problems creatively.
* Be happy: Value a fun, supportive workplace.
* Be successful: Motivated, able to work solo or as part of a team, and eager to meet targets with opportunities to develop your career.
* Be big-hearted: Want to make a difference with like-minded colleagues.

Required attributes include excellent telephone communication skills, empathetic and caring attitude to support families, and a good level of IT literacy. Active listening, motivational and behaviour change skills are advantageous. We hire based on attitude; if you feel right for the job, we’d love to hear from you.

Perks include flexible working, team events, health and wellbeing programmes, a rewards portal, pension and life insurance, and more.


Perks

* Flexible working model
* Regular events and team days, including ThriveFest
* Employee Health and Wellbeing programmes including life coaching
* Rewards portal with discounts
* Pension and Life Insurance


Contract and Benefits

Contract: Fixed-term until 30 September 2026. Part-time at 18.75 hours per week.

Salary: Starting at £23,810 per year, rising to £25,000 (pro-rated for part-time).

Location: Hybrid remote (office and homeworking). Office base in Lincoln.

Working Pattern: Flexible across multiple days; includes minimum one evening per week.

Closing Date: Thursday 2 October 19:00.

To apply: Attach a covering letter (minimum 250 words) and your CV.

Interview: Likely on Tuesday 7 October 2025 in Lincoln. Applicants will be contacted with next steps.

Contact: Cloe Hubbard (Child Weight Management Lead) at 07759 708011 or cloe.hubbard@oneyoulincolnshire.org.uk

Right to work in the UK is required for the successful applicant.

Learn more about One You Lincolnshire: https://www.oneyoulincolnshire.org.uk/

We are an equal opportunity employer. If you require accommodation during recruitment, please let us know in your application.

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