Description
& SummaryThe regional L&D Associate works as a team member with other members of the L&D team to effectively and efficiently implement various learning programmes across the region or within a particular territory.
This individual must remain cognizant of how L&D programmes fit within the broader context of the firm, Line of Service (LoS), and L&D priorities and must also ensure that assigned project tasks/responsibilities are delivered with high impact, high quality, and differentiated client service. The incumbent must be able to work with a high degree of independence to accomplish assigned responsibilities and to ensure that assigned project tasks/responsibilities remain on track and/or are escalated as appropriate.
1. Act as first point of contact for training setup requests
2. Review and input information from training set up request to create events and sessions in the learning management system (LMS)
3. Collaborate with L&D leads/course owners to clarify submissions, target audiences in particular
4. Proactively communicate with course owners to provide status updates and manage timing expectations
5. Communicate logistics requests with Implementation Coordinator
6. Maintain repository for training setup request to document process status
7. Work closely with the L&D reporting and compliance team to initiate and manage the review process
8. For courses requiring continuing professionaleducation (CPE) credits, confirm all necessary criteria are met, calculate CPE credits, collect and maintain associated documentation and communicate when criteria are unmet
9. Escalate training set up requests that may be outside the scope of L&D to the LoS L&D Leads for review and approval
10. Develop basic understanding of various LoS training requirements
The ideal candidate possesses:
11. Strong interpersonal and communication skills, including the ability to communicate clearly and concisely with various staff levels.
12. Proficiency in the use of relevant computer applications, such as Microsoft Office.
13. Keen aptitude for digital upskilling.
The ideal candidate must also be able to
14. Work independently and proactively consult to resolve issues.
15. Work on multiple projects simultaneously.
16. Prioritization of time to complete projects /deliverables within established timeframes.
17. Develop and leveragethe network of relationships with both territory and regional contacts – Human Capital, Business Services, and other L&D team members to accomplish goals.
18. Provide the attention to detail necessary to ensure quality output.
19. Demonstrate sound judgment and excellent problem-solving skills.
20. Apply and adapt skills to meet the needs of a fast-paced environment.
Minimum years experience required
21. Undergraduate Degree (e.g., BA, BS) or equivalent experience
Minimum of 2years' experience
Percentage of travel time: 0-5%
Percentage of travel time: 0-5%
Education
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion, Instructional Design (ID) {+ 26 more}
Desired Languages
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
September 12, 2025