The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
Recently rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values - Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.
About the Role
We are excited to announce the opening of our brand-new Charity Shop in Lincoln. We are looking for passionate individuals to join us as to help run our store, engage with the community, and raise vital funds.
As an LNAA ambassador you will lead your team to maximise sales, engage supporters, and enhance awareness of the charity, creating an inclusive and welcoming environment where the local community can connect and engage with our mission.
The Shop Manager's primary goal is to generate income through the sale of donated goods, Gift Aid revenue, recycling opportunities, innovative initiatives, and online sales channels (where applicable) via the effective coordination of the staff and volunteer teams.
This role is critical to the success of our fundraising mission. You will be results driven, well organised, hands on and have the passion and skills to motivate and empower a team of staff and volunteers to maximise the efficient operation of your shop. Previous experience of managing a retail environment is key along with proven success in people management and experience of supporting and training volunteers.
* Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
* Additional days leave for your birthday.
* Pension scheme includes 6% employer contributions, with 4% employee contribution.
* Access to a Health & Wellbeing Care Plan
* Occupational Sick Pay Scheme
* Life insurance at 3 times your annual salary
On completion of probationary period.
How to Apply
Please email your CV and a covering letter detailing how you meet the needs of the role and the person specification to: .
Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.
Our new shop opening date is currently to be confirmed but anticipated to be November 2025.
We reserve the right to close this vacancy early if sufficient applications are received.