Job Description
** Office Administrator / Customer Services **
* IMMEDIATE START & INTERVIEWS
* £28K-£30K
* Location: Rural office near Cranleigh (must be able to drive)
* Full time office-based role
Our client is looking for a full‑time Office Administrator / Customer Services professional to join a friendly team. This role offers the opportunity to develop into a more specialised function over time.
The Role
The primary purpose of this role is to support the smooth running of our customer service and operations function. You will be responsible for processing quotations, raising purchase orders, managing deliveries, and maintaining accurate records.
Key responsibilities include:
* Processing customer quotations and purchase orders
* Raising purchase orders via Sage (or similar system)
* Managing delivery schedules and liaising with suppliers
* Setting up new product references on Sage and Excel (including list prices, costs, and customer discounts)
* Maintaining accurate documentation and internal records
* Providing excellent customer service to contractors, suppliers, and internal teams
This is a varied role that requires accuracy, organisation, and strong communication skills.
Skills & Experience
Essential:
* Strong IT skills, including confident use of Microsoft Office
* Excellent Excel capability (formulas, data entry, accuracy)
* Strong interpersonal skills with the ability to communicate professionally with customers and suppliers
* High attention to detail
* Ability to prioritise workload and manage multiple tasks
* Good written and verbal communication skills
* Confident, proactive, and committed to delivering high‑quality work
Desirable:
* Experience using Sage or a similar ERP/finance system
* Previous experience in customer service, administration, or order processing
* Understanding of pricing models or product data management
Why Join?
* Friendly, supportive team environment
* Opportunity to grow into a more specialised role over time
* Work with a respected business in a niche, technical market
* Stable, long‑term role with genuine variety day‑to‑day
* Rural office setting with a close‑knit team culture