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Apprentice customer service advisor

Mountain Ash
EE
Customer service advisor
€21,620 a year
Posted: 20h ago
Offer description

Full time

: Apprenticeship Hourly rate:

£11.09 Address:

Rhydycar Business Park, Merthyr Tydfil, CF48 1DH The Role This is customer service, so lets keep it simple. Would you love working in customer service? Do you want

unlimited

earning

potential

with a super simple,

uncapped

bonus scheme

? If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the

backbone

of our business by supporting and being there for our customers. Working in Customer Service

, your job will be to show our existing customers why the

EE

family

is the right one for them. We are more than a

team

at EE; we are a

family

, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and

personal

service every single time. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are

passionate

about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our

Aspire

programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our

Aspire

programme is just one example of how we can help you move your

career

forwards, and if you’d like to know more just ask! Wondering If You’re What We’re Looking For? We believe in a completely

personal

environment, where you’re treated like you want to be treated. We’re

committed

to working together to build a

community

where everyone feels they belong. Whatever your

age

,

race

,

sexuality

,

disability

,

religion

or

gender

identity

, we recognise and

celebrate

our differences and embrace

diversity

at all levels. Everyone is

welcome

at EE. Wondering What’s In It For You? Being part of the EE family brings a huge number of benefits including the below:

A

great

starting salary of

£21,620

, plus

incentives

throughout the year

Our

Smart working model

which supports you to create a

flexible working

routine that works for you

Huge

discounts of EE & BT products including your Mobile and Broadband – saving you

hundreds

of

pounds

every year

Brand

new

sites

! We are currently refurbing all our contact centres to make them

state of the art

and a great place to work

Volunteering days, so you can

give back

to your local community

Optional Private Healthcare and Dental, for

you

and the

family

A share scheme where you can

invest

in the company at a

discounted

rate

25 days holiday

with the option to buy more

Optional Pension scheme to

protect

your

future

Critical Illness

cover

Gym membership

discounts

Discounts

off attractions for the

family

all year round

The smaller bits like;

free

parking on our sites,

free

tea and coffee, and even a

concierge What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

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