Customer Team Leader
Location: 98 Faversham Road Kennington, Ashford, TN24 9DE
Pay: £14.48 per hour
Contract: 24 hours per week + regular overtime, permanent contract, part time
Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least two evening shifts and one weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. Availability to be discussed at interview.
30% colleague member discount in store.
You must be aged 18+ to authorise age‑related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store.
What you'll do
* Own the day‑to‑day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co‑op through community engagement and membership growth
What you'll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
Why Co‑op?
* Full training and career development resources
* 30% discount on Co‑op products in store
* Flexible access to pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro‑rata, including bank holidays)
* 24/7 access to GP appointments, and colleague support programme
* Market‑leading policies to help you through life's big moments
We welcome applications from everyone
We are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We celebrate diversity and are part of the Disability Confident scheme. We offer interviews to disabled candidates who meet the minimum criteria. If you need any adjustments during the recruitment process, we’ll support you.
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