Join Our Hospitality Team as a Beverage Operations Manager
Become part of the ‘Greatest story in Hospitality’ by joining us as a Beverage Operations Manager at Merlins Bar within the Celtic Manor Resort Hotel. We offer exciting opportunities from ‘Manor to Marina’.
Our Ideal Hero Will Have:
* Proven experience in a senior beverage role, preferably within a 5-star hotel or resort.
* Exceptional leadership skills with experience managing multiple outlets and teams.
* Strong operational knowledge of Opera, Micros, Guest Res Diary, or similar reservation systems.
* Excellent people management skills, a hands-on approach, and the ability to handle high-pressure situations.
* Exceptional attention to detail, strong communication skills, and proficiency in Microsoft Office (Word & Excel).
Implementing Our ‘Yes You Can’ Philosophy, You Will:
* Oversee beverage operations across several bars within the resort.
* Lead and mentor a team of department managers and frontline staff.
* Curate and develop high-quality, innovative drink menus tailored to our brand and clientele.
* Seek innovative ways to enhance service quality and exceed guest expectations.
* Ensure the highest service standards, hygiene, and compliance in all areas.
Be Recognised and Rewarded:
As one of our ‘Hospitality Heroes’, you will enjoy a range of company benefits including:
* Access to career development training from day one.
* Discounts on food & beverage and hotel stays.
* Discounted leisure membership.
* Free GP virtual appointment service.
* 24/7 wellbeing helpline.
* NEST pension scheme.
* Social Club and staff appreciation events.
* Monthly and end-of-year awards.
Grow With Us
As a Celtic Collection employee, you'll be able to:
* Be equipped, trained, and supported to do your best job.
* Be proud to be part of The Celtic Collection and recommend it to others.
* Work in an inclusive, friendly, positive, and constructive environment.
* Be encouraged to learn, grow, and try new things.
* Be recognized and appreciated for your work, with your views and ideas valued.
* Contribute daily to our shared ambitions.
Recruitment Information
We reserve the right to close this campaign early if we receive a high volume of applications. All applicants must be eligible to live and work in the UK, with documented evidence required during recruitment. The Celtic Collection is an equal opportunities employer and welcomes applicants of all ages.
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