Credit Controller Location: Lowestoft Hours: Full time Salary: DOE Contract: Permanent As part of the Finance team, the Credit Controller is responsible for providing excellent support to customers and the Sales team, ensuring the company’s credit policies are followed and debt levels are effectively managed. Key Responsibilities Work with Account Managers to set up new customer accounts with suitable terms. Monitor overdue accounts and collaborate with customers and Account Managers to resolve issues promptly. Regularly review customer accounts to ensure terms remain appropriate. Produce customer statements. Process scheduled Direct Debit runs. Build and maintain strong, positive customer relationships. Key Competencies Must have previous experience in Credit Control. Strong customer service focus and positive attitude. Ability to work independently after initial training. Excellent attention to detail and accuracy. Professional telephone manner. Competent IT skills. Why Work Through Hales Group? At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process. Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch