To provide support for all aspects of billing of airlines/transport/freight forwarders on a weekly/ monthly basis with extensive customer interaction. Dealing with queries and liaising with the operational team to ensure our customer receive feedback within a short turnaround window. Providing additional support at month end to ensure invoices are accurate and billed on time to ensure we meet the tight deadline schedule.
Essential experience - must have worked in an airline / freight forwarder or handling company in billing to ensure understanding of billing revenue i.e. from AWB's with rates, special handling codes etc.
Processing of airline invoices/credit notes and rebates using operational accounting system.
Processing of freight forwarder invoices/credit notes using operational accounting system.
Processing of transport invoices/credit notes using operational accounting system.
Handling all customer queries in a timely manner.
Providing reports for billing to customers and internally.
Cash reconciliation of credit card payments taken within the warehouse.
Liaising with customers and internal teams
Ad hoc tasks as deemed suitable