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Senior Direct Recruiter - Outsourcing - EMEA Global Sourcing
Technical Program Manager - JP Morgan - Glasgow - Permanent Consultancy role - ONSITE
We are seeking a Technical Program Manager to join JP Morgan in Glasgow as a permanent consultant via Robert Walters, with the potential to transition into a permanent role directly with the bank in the future.
As a Technical Program Manager in the central AWS Public Cloud Site Reliability team, you will play a pivotal role in driving the success of the bank's programs by combining strategic oversight with technical acumen. Your responsibilities will include optimising operational processes, enabling the identification and impact assessment of customer challenges and technical toil, and the ability to derive and prioritise actionable outcomes.
Key Responsibilities:
* Process Improvement and Change Management: Drive change and implement process improvements, focusing on strategic oversight and continuous improvement.
* Analytics: Ongoing analysis of work items across the team, identifying operational gaps and automation opportunities.
* Project Planning: Develop comprehensive project plans, define project scope, and manage timelines to ensure successful project delivery.
* Execution and Monitoring: Oversee all phases of project execution, track progress, and proactively identify and resolve issues to keep projects on track.
* Stakeholder Communication: Maintain clear and effective communication with stakeholders, providing regular updates on project status, progress, and any potential issues.
* Technical Acumen: Possess the ability to understand and translate complex technical requirements into actionable outcomes, with a focus on AWS public cloud solutions.
* Quality Assurance: Ensure projects meet quality standards and user expectations through rigorous testing and validation processes.
* Strategic Focus: Assess all solutions to expedite the reduction of customer challenges and technical toil, while balancing long-term strategy and maintainability.
* Cross-functional Influence: Build relationships and influence teams outside the immediate reporting structure, coordinating across multiple projects and teams to drive program success.
* Risk Management: Identify potential risks to project success and implement strategies to mitigate them, ensuring project objectives are met.
Skills and Qualifications:
* Experience in a technical program/project management role.
* Proficiency in project management tools such as Jira and Confluence.
* Advanced skills in Excel for data analysis and reporting.
* Strong stakeholder management skills, with the ability to build and maintain cross - functional relationships.
* Proven ability to optimise operational processes and drive process improvements.
* Excellent logical thinking and problem-solving skills.
* Ability to apply logical reasoning, independent thinking, and a passion to drive change in a fast-paced, complex environment.
* Experience with AWS public cloud is preferred.
*Please note that this role will be working onsite full time*
We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email: gscemeaedi@robertwalters.com. This position is being sourced through our Outsourcing service line.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance, Information Technology, and Project Management
* Industries
Banking, Financial Services, and Investment Banking
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