Get AI-powered advice on this job and more exclusive features.
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.
OUR PEOPLE:
People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.
ROLE SUMMARY:
As the Director of IT Service Engineering you will lead the IT Service Engineering function for the group. You will have accountability for all IT service strategy functions including Service Design and Service Transition. You will also lead the technology data office incorporating core CMDB, asset management policy and Mapping framework, drive level 1 control ownership for ISD COBIT control assurance framework.
WHAT YOU'LL BE DOING (key areas in bold):
* Senior technology interface for IT Service Engineering stakeholders across all lines of business and group technology functions
* Functionally responsible for IT Service Strategy operating model and strategy
* ITIL service governance framework, including Service Transition to Cloud, Service Strategy & Design, Asset Management
* Responsible for compliance with COBIT Control Library, assurance and testing
* Driving Technology Service Improvement Plans to drive service effectiveness
* Lead groups Technology Data Office, responsible for driving core CMDB, data mapping process and asset management controls (Hardware Asset Management/Software Asset Management)
* Lead and drive the delivery of Service governance, core control framework and regulatory adherence
* Partner with business to plan and run the IT Service Strategy budget across both BAU opex and all capex investment programmes
* Partner with Group Enterprise Service data platform and tooling, driving requirements and automation
* Regulatory/Risk and control oversight across technology
* Leads design, implementation and operation of dedicated service management policies, process and procedures
* Group reporting, key control and risk management
WHAT YOU'LL BRING:
* Proven technology experience designing, operating and running globally diverse teams
* Experience leading large, global, multi product service teams, platforms and stakeholders
* Comprehensive knowledge of IT Service Management, ITIL control framework and data governance
* Significant people management, leadership and stakeholder management experience
* Executive client and senior stakeholder management
* Experience of driving business and technology strategic change initiatives
* Experience working in a complex, international, changing and matrix reporting environment
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
Referrals increase your chances of interviewing at LSEG (London Stock Exchange Group) by 2x
Sign in to set job alerts for “Director Information Technology Services” roles.
IT Senior Director - Performance Management and Governance
London, England, United Kingdom 1 week ago
Watford, England, United Kingdom 6 days ago
London, England, United Kingdom 2 weeks ago
Sr. Director - Head of Sales, Technology & Talent Services, Europe
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 16 hours ago
City Of London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London Area, United Kingdom £120,000.00-£140,000.00 16 hours ago
London, England, United Kingdom 1 month ago
City Of London, England, United Kingdom 2 weeks ago
Director - Process Excellence Office (IT Service Management)
Slough, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
Staines-Upon-Thames, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr