Your new firm Our client is seeking an experienced Remote Claims Handler with a strong background in Professional Indemnity to support the management of complex claims on behalf of insurers and corporate clients. The role involves handling claims efficiently, ensuring excellent client service, and working closely with legal and underwriting teams. There will also be the opportunity to enjoy client secondments. Some travel to their offices in the South West and/or London may be required on occasion, but this will be expensed. Your new role You will: Manage a caseload of Professional Indemnity claims from notification through to resolution Review policy coverage, liability, and quantum issues Liaise with insurers, brokers, solicitors, and insured parties Provide accurate reserves, reports, and recommendations Ensure claims are handled in line with regulatory and internal compliance standards Support dispute resolution, negotiations, and settlement discussions Maintain detailed file notes and documentation on claims systems Deliver high-quality client service What you'll need to succeed Proven experience (minimum 2 years preferred) with complex or high-value Professional Indemnity claims (construction, financial services, etc.) Strong knowledge of UK claims processes and insurance market practices Experience working with legal teams or within a law firm environment (highly desirable) Excellent written and verbal communication skills Ability to work independently in a remote setting while collaborating with wider teams Strong organisational skills and ability to manage competing priorities Proficiency in claims management systems and MS Office What you'll get in return This presents as an excellent opportunity to work remotely for a leading international law practice. Alongside a competitive salary, you will have access to a wide range of the firm's benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays