About the role
As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll:
1. Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
2. Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current):Nutrition and Hydration (including dysphagia and diabetes)Tissue ViabilityContinenceEnd of life (to include verification of death)
3. Follow an improvement strategy per service focusing on compliance and effectiveness of:Quality Assurance (to include clinical stats management, RCA and follow up)Care plans and risk assessmentsAction plan compliance
4. Support CNMs to update action plans following an Internal Inspection or any external inspection.
5. Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
6. Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
7. Support the implementation of new initiatives to improve Service User quality of life.
Download the job description for a full list of responsibilities.
About you
Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.
You’ll also be:
8. Registered nurse, ideally with a nursing degree.
9. Evidence of further professional development in relation to care, management or quality.
10. Ideally a coaching qualification, able to coach and motivate others.
11. Strong background in action planning and Service User care focus.
12. Excellent written and verbal communication skills.
13. Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations.
14. Able to work collaboratively across the business.
15. Able to travel to all locations of the business.
What we offer
We offer great rewards and perks including:
16. excellent supervision, peer support, learning opportunities and career prospects
17. retail and lifestyle discounts
18. free DBS check
19. electric car salary sacrifice scheme
20. paid NMC membership
21. paid access to the RCNi Learning platform
22. 24/7 counselling and support
23. Blue Light Card eligibility.