Overview
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, and the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores help achieve our mission by generating revenue, building awareness and engaging local communities. Join our team in a dynamic retail environment where your can-do attitude makes a real difference.
As a Sunday Assistant, you will run the store with responsibility for daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and enjoy lone working, this is a great opportunity.
Job Description
You will be responsible for:
* Running the store and ensuring that daily operations run efficiently.
* Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
* Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
* Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
* Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer, encouraging donations and signing up for our loyalty scheme.
* Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
* Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
* Taking responsibility for the overall management and operation of the store.
Key Criteria
* Previous retail experience, preferably in fashion/clothing.
* Experience of cash handling and financial management procedures (including completion of sales records).
* Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
* Ability to work well both independently and as part of a team.
* Good organisational skills and the ability to prioritise workload, balancing competing demands.
* Understanding of health and safety procedures in a retail environment.
* Experience in managing and motivating volunteers is desirable.
Additional Information
* Vacancy type: Permanent, part-time
* Location: Abergavenny Store
* Salary: £3492.06 per annum + benefits
* Hours per week: 5.5 hours per week
* Closing date: 17th September. Applications are reviewed as they are received, so apply early.
Application Process
* To apply, please send your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
* In this role you will have sole responsibility for running the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under 18.
Benefits you’ll love
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (matched contributions up to 7.5%)
* Loan schemes for bikes, computers and season tickets
* Continual professional development opportunities
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family-friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care
Marie Curie is committed to safeguarding and creating a safe, supportive and rewarding workplace. We welcome applicants from diverse cultures and backgrounds and are a Stonewall champion. We accommodate reasonable adjustments on request at [email protected]
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