Be among the first 25 applicants to join a fast‑growing team dedicated to eliminating combustible cigarettes.
Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We are committed to the same excellence when it comes to hiring great talent.
Our diverse team is united by this common purpose, and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.
Multiple positions available to cover the following locations:
* Manchester, Liverpool and Leeds
* Glasgow and Edinburgh
Role & Responsibilities: City Development Manager
Reporting to the Head of Field Sales, the City Development Manager is the field‑based lead for their assigned city/cities. This unique position requires a hands‑on approach, combining city level strategy, on‑the‑ground account management and specialised product knowledge to ensure all field activity is expertly adapted and executed. The individual is the primary owner of their city’s performance, driving key indicators such as awareness, distribution, execution, and market share while building strong, mutually beneficial relationships.
Key Responsibilities
* Commercial Delivery & Strategic Customer Management: Identify, lead and nurture influential accounts. Own a portfolio of influential customers and route‑to‑market relationships within the city to drive long‑term growth and deliver distribution, execution, education and market share targets.
* On‑The‑Ground Execution: Lead all aspects of on‑the‑ground execution, including event execution, ensuring company standards for product distribution, merchandising, and brand presence are met responsibly across all trade channels, including priority accounts, wholesale, vape and alternative trade channels.
* New Trade Channel Relationships: Own the relationship on the ground with all defined channels, ensuring all activities and partnerships are aligned with company objectives and local regulations.
City Strategy & Execution
* Tailor and execute the national city plan to be relevant for the local market.
* Coordinate third‑party field sales teams on a city‑by‑city basis to ensure consistent and effective delivery of the commercial strategy.
* Identify and lead the planning and execution of local events and trade programs to drive engagement, education and commercial success within the city.
* Monitor and report on city‑level sales data, trends and execution to the Head of Field Sales, providing valuable market insights and feedback to inform national strategy.
* Ensure compliance with all relevant business requirements, including age verification and adherence to all national and regional regulations.
Profile & Qualifications
* Commercial acumen and sales experience – proven ability to drive commercial growth and manage a portfolio of accounts.
* Hands‑on field execution – proactive approach to leading events and ensuring brand standards.
* Relationship management and coordination – excellent interpersonal and communication skills with influential customers and third‑party teams.
* Self‑driven and results‑oriented – highly motivated individual who takes full ownership of city performance.
* Strategic and analytical thinking – ability to analyse data, deliver clear performance interventions and problem‑solve.
* Challenge the status quo – resilience and desire to drive continuous improvement in a changing environment.
* Full UK driving licence required.
* Education: BA/BS degree preferred but not required.
Perks & Benefits
* Growth opportunities – help set big goals and exceed them.
* Supportive teammates – work with talented, committed individuals.
* Equity and performance bonuses – every employee is a stakeholder in our success.
* Location – field based with a requirement to be in the London office when required.
Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.
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