Anderson Knight is currently partnering with a leading FMCG company based in East Ayrshire to recruit a diligent and experienced Credit Controller. This is a fantastic opportunity to join a well-established team, offering a salary of £28,000 - £30,000 per annum. The role is fully office-based, allowing you to be hands-on in managing and improving the credit control processes within the business. As a Credit Controller, you will be responsible for managing the company’s debtor book, ensuring timely collections, and minimizing bad debt. You will play a key role in maintaining healthy cash flow, supporting business operations, and building strong relationships with both internal teams and external clients. Key Responsibilities: * Manage and maintain a portfolio of customer accounts * Ensure all invoices are paid on time and in accordance with agreed payment terms * Monitor overdue accounts and follow up on overdue payments * Resolve any account discrepancies or disputes in a timely and professional manner * Prepare and send customer statements and reminders * Maintain accurate records of all communications and transactions * Produce regular reports for senior management regarding debtor status and cash flow * Liaise with internal teams (sales, finance, etc.) to resolve payment issues * Handle customer queries and provide excellent customer service * Process credit applications and perform credit checks on potential customers Requirements: * Proven experience as a Credit Controller, preferably within an FMCG or similar fast-paced environment * Strong understanding of credit control processes and procedures * Excellent communication and negotiation skills * Ability to build and maintain positive relationships with customers and internal teams * High level of attention to detail and accuracy * Ability to work to tight deadlines and manage competing priorities * Proficient in Microsoft Office, particularly Excel; experience with accounting software is a plus * A proactive and self-motivated approach Why Join Our Client? * Competitive salary of £28,000 - £30,000 per annum * Full-time, office-based role in a supportive and collaborative environment * Opportunity to develop your career within a leading FMCG business * Regular training and development opportunities * Friendly, team-oriented culture with a focus on work-life balance How to Apply: If you are an experienced Credit Controller looking for your next opportunity with a dynamic FMCG business, apply today! Send your CV and a cover letter outlining your experience to Richard Brown at Anderson Knight Recruitment