Key Account Executive
An exciting opportunity within a forward-thinking logistics business
We're recruiting for a Key Account Executive to join a growing transport and logistics organization operating at the forefront of sustainable fleet solutions and technology-led operations.
This is an excellent opportunity for someone who enjoys building strong client relationships, coordinating operational delivery, and working within a fast-paced environment where customer experience and service performance are key. The business is investing heavily in innovation, electric fleet capability, and data-driven logistics solutions, making this a particularly exciting time to join.
This is what you'll be doing
* Acting as the main point of contact for key customers, ensuring a consistently high level of communication, responsiveness, and service delivery across day-to-day operations.
* Working closely with operational, planning, and transport teams to coordinate customer requirements, monitor delivery performance, and ensure service levels and KPIs are achieved.
* Producing regular customer reports and performance updates using operational data, telematics, and digital systems to provide insight into service delivery and sustainability performance.
* Supporting continuous improvement initiatives by identifying operational efficiencies, resolving service issues quickly, and helping drive long-term customer satisfaction and retention.
* Contributing towards commercial growth by identifying opportunities for account development, supporting proposals and renewals, and helping onboard new customer contracts successfully.
This is what you'll bring to the team
* Previous experience within account management, customer service, logistics, transport, or supply chain operations.
* Strong communication and relationship-building skills with the ability to work effectively across both customer-facing and internal operational teams.
* Good organisational skills with the ability to manage multiple priorities and maintain attention to detail in a fast-paced environment.
* Comfortable working with reporting systems, operational data, and digital platforms to support customer service and decision-making.
* A proactive and solutions-focused approach with a genuine interest in delivering excellent customer experiences.
This is what you'll get in return
* Competitive salary package
* Hybrid and flexible working opportunities
* Career development and progression opportunities
* Exposure to innovative fleet and logistics technology
* Supportive and collaborative team culture
* Growing business with ambitious future plans
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