An exciting opportunity is available for a passionate and efficient Customer Care and Sales Agent to provide exceptional service by handling customer queries, processing orders, upselling products, and supporting overall team targets and business goals.
Responsibilities
* Answering calls, cases, chats and other means of communication with our customers.
* Providing a high standard of customer service.
* Building and maintaining strong relationships with customers.
* Upselling, cross-selling, and promoting new products.
* Maintaining extensive product knowledge and continuing to learn about the products and the wider grooming industry.
* Attending events such as grooming and Trade shows.
* Various administrative tasks (such as booking collections, post, etc).
* Other ad-hoc tasks as required.
Skills and Qualifications
* Previous experience in a similar role is preferable, but not necessary.
* Experience of working as part of a team, and/or providing great customer care.
* Minimum Grade C (or equivalent) in GCSE English and Maths.
Further Information
£12.21 per hour.Monday to Friday.37 hours a week.A flexible approach to working with possibility of hybrid WFH / flexitime scheme.Health Insurance benefits after 6 Months.Opportunity to travel for various events.Full time.Permanent role.
Area: Derry or Londonderry
Closing date: 06 Nov 2025
Area: All of Northern Ireland
Closing date: 07 Nov 2025
J-18808-Ljbffr