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Senior account manager

Nottingham (Nottinghamshire)
OLIVER Agency
Account manager
Posted: 27 October
Offer description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in‑house agencies and marketing ecosystems for brands.

We partner with over 300 clients in 40+ countries and counting, delivering tailored solutions that resonate deeply with audiences.

As part of The Brandtech Group, we are at the forefront of leveraging cutting‑edge AI technology to revolutionize how we create and deliver work.

Role: Senior Account Manager

Location: Nottingham, England, United Kingdom


About the role

We are seeking a Senior Account Manager with strong project management skills and a focus on digital content and motion production, primarily to manage the development and production of digital screens for in‑store at a major high street chemist. You will oversee motion projects, manage billing with precision, and elevate our motion production capabilities.


What you will be doing

* Work closely with clients and partner to steer the development of brand and marketing strategies across digital touchpoints.
* Support the AD by handling escalations and managing resource requirements across creative, motion and production teams.
* Oversee the full lifecycle of digital screen content from brief to deployment, understanding technical specifications, formats and in‑store schedules.
* Interpret and consolidate client briefs for digital and motion content, setting and managing project timelines across internal and external teams.
* Brief projects to motion designers, animators and digital specialists, ensuring client requirements and brand consistency.
* Manage workflows across projects, processes, systems, digital channels and partner agencies.
* Ensure all content has passed QC before release to client.
* Drive multiple complex digital and motion projects forward in a timely fashion.
* Develop, maintain and grow client relationships, identifying new opportunities within digital and motion production.
* Demonstrate a positive and high‑energy approach with great people skills.


What you need to be great in this role

* Lead financial management, ensuring work is billed correctly and timely, with particular attention to motion project costing.
* Work with the AD on account profitability and improve billing processes.
* Monitor KPIs including digital content performance and production efficiency metrics.
* At least 3 years in an agency environment managing digital content projects; motion production experience highly desirable.
* Strong understanding of motion design workflows, digital screen specifications, and retail/in‑store content production.
* Confident with billing management and financial oversight for motion projects.
* Outstanding client management and presentation skills.
* Strong organisational skills with the ability to multi‑task across multiple motion projects.
* Good analytical and numerical skills for budget management.
* Excellent interpersonal and communication skills with a proactive approach.
* Able to handle challenging situations with composure.
* Passionate about digital content and staying current with motion design trends and retail technology.
* Specialist supporter of the health, beauty and wellness sector.


Values

* Ambitious to succeed.
* Imaginative to push the boundaries.
* Inspirational to do groundbreaking work.
* Always learning and listening.
* Results‑focused to exceed expectations.
* Actively pro‑inclusive and anti‑racist across our community, clients and creations.


Equal Opportunity Statement

OLIVER, a part of the Brandtech Group, is an equal‑opportunity employer committed to creating an inclusive environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants will be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, embedding sustainability into every department and throughout the project lifecycle.

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