Permanent, Full Time
37 hrs per week - 1 in 3 Saturdays (Hours start - 09:00 finish - 20:00)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you!
We have an opportunity for a Community Support Worker to join us to lead on the case management of clients and be part of a team that provides support to clients living in the community to keep them safe and help them achieve their goals. You will provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps.
Hampshire Social Inclusion Lot 2 - provides supported accommodation to adults, who are homeless or at risk of homelessness across three locations. Each is tailored to the needs of the clients and offer various levels of support. This service also provides community support to individuals who are having difficulty maintaining their tenancy in their own accommodation in Fareham and Gosport.
Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living as well as preventing evictions.
Although this can be a challenging role, it’s also very rewarding. You’ll gain a variety of experiences from running client activities to life skills projects. If you love working with people and making a difference, then please apply!
Further responsibilities will include:
1. To assess the needs of each client, helping to develop their individual support plan to achieve their goals
2. To produce and regularly review comprehensive client-based risk assessments
3. To manage a caseload of clients on a one-to-one basis
4. To support clients to gain and/or maintain accommodation or achieve their outcomes/ goals
5. To engage with local authorities, health providers and other agencies, creating and maintaining positive working relationships to maximise the opportunities available to clients
6. To lead on client activities to help them gain practical life skills
7. To support clients with managing their finances, paying rent, managing arrears and accessing benefits
8. To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
Further information:
9. This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
10. This role will require a full drivers’ licence and access to a vehicle
11. This role may require you to work flexibly across several sites
12. This role may require you to work with clients on a one-to-one basis
13. This role may require you to lone work
Our ideal candidate:
14. Strong communication skills, both verbal and written
15. Clear verbal and written English
16. Good working knowledge of Microsoft Outlook, Excel and Word including keyboard skills for data inputting
17. Confident and assertive manner
18. Ability to self-motivate as you will work on your own
19. Effective team working
20. Ability to respond calmly to crisis
21. Deal promptly with and effectively react to challenging situations
22. Have an interest and genuine concern for homelessness and related issues
Desirable Criteria:
23. Experience of managing a caseload of clients
24. Understanding of risk assessment and person-centred, outcomes-based delivery
25. Understanding of the complex support needs of people experiencing homelessness or those with complex needs
26. Knowledge of voluntary and statutory agencies, housing regulations and the benefits system