Join us for your placement year in summer 2026! Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.Planning team sit within the Service Dept and responsible for the planning the workload of approx 300 nationwide engineers who will conduct over 250,000 customer facing jobs per year.In this role, you will be responsible for:Key contact for 30-35 Bosch engineers (inbound & outbound calls)Exception management of jobs booking outside of the day capacityResponding to daily unplanned activities (engineer sickness, van issues, customer cancellations)Complaint handling of customer issuesOrdering of spare parts within the agreed timeInterested? Upload your CV and a Cover Letter today!Your profilePlease note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions.Our ideal candidate must have:Positive outlook with a can do attitudeAbility to work in a team and soloGeographical Knowledge UsefulOur ideal candidate should have:Excel skillsCustomer Service skillsGood standard of English and mathsRight To Work: please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.Contact & additional informationDeadline for Applications: 26\/03\/2026Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.Expected Start Date: July 2026Please note that this date is advisory and can be flexible within reason.Contract Duration: 1 yearWorking Hours:39 hours per week standard working pattern of 08:00 Monday to Thursday and 08:00 Friday with a 1-hour lunchbreakWorking with uscomes with the following benefits:20 days annual leave per year plus bank holidaysAccess to the Perkbox Benefits platformDiscounts on products from across the Bosch GroupEnhanced pension contributionsAccess to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and eventsVolunteering daysPolicy to support growing familiesHealth & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programmeAnd more!Welcome to WorcesterAt Bosch, we care; for you, our business, and our environment.Letturn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich peoplelives. Our areas of activity are every bit as diverse as our outstanding Bosch-teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond businessindependent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock- solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. Work Like A Bosch.