Female Waking Night Residential Support Worker - Family Assessment Centre Market Harborough, Leicestershire £26,142.40 - £29,463.72 Night Shift Premium Allowance (which works out approx £8,000 per year) 37 hours per week | 4 on, 4 off A rewarding opportunity to make a difference in residential family support About the Role Are you a caring, reliable, and motivated Female Waking Night Residential Support Worker looking for a fulfilling new role in Market Harborough? Were recruiting for a Waking Night Residential Support Worker to join a compassionate, experienced team at a Family Assessment Centre supporting vulnerable families and children overnight. As a Waking Night Residential Support Worker, youll provide emotional support, practical assistance, and ensure safety through the night - helping families overcome challenges such as domestic abuse, mental health issues, learning difficulties, and trauma. About the Service This Family Assessment Centre offers residential support to parents and children facing complex needs. Families live in self-contained flats and are supported by staff who guide, observe, and assess parenting capacity in a safe, structured setting. We work in partnership with Leicestershire County Council to provide consistent, high-quality residential childcare and family support. Due to the sensitive nature of this service, this post is open to female applicants only (a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010). Main Responsibilities of a Female Waking Night Residential Support Worker Provide overnight care and supervision to families and children within a residential setting. Create a safe, calm, and nurturing environment during waking night shifts. Support parents in maintaining consistent routines and healthy boundaries. Record and report observations accurately using digital systems. Carry out light domestic duties to maintain a clean and homely space. Follow safeguarding procedures and escalate concerns appropriately. Collaborate with colleagues, families, and professionals to achieve positive outcomes. What Were Looking For Level 3 Diploma in Residential Childcare (or willingness to work towards it). Previous experience as a Waking Night Residential Support Worker, Residential Support Worker, or similar. Knowledge of safeguarding, child protection, and trauma-informed care. Excellent communication and empathy skills. Flexibility to work nights, weekends and bank holidays. Passion for helping children and families thrive. Salary & Financial Benefits Salary: £26,142.40 - £29,463.72 per annum Night Shift Premium Allowance: paid at one-third of hourly rate Pension scheme: 4% or 6% employer contribution Service-related pay progression Refer-a-friend bonus scheme Cycle to Work scheme and season ticket loans Health, Wellbeing & Work-Life Balance 26 days annual leave (rising with service to 30 days) 8 public holidays Option to buy up to 5 additional days leave Employee Assistance Programme (EAP) 24/7 advice and counselling Wellbeing days, reflective practice sessions, and team events Hybrid and flexible working where applicable Free health cash plan to claim back on dental, optical, and therapy costs Training & Career Development Fully funded Level 3 Diploma in Residential Childcare Ongoing CPD and professional supervision Leadership coaching and internal career progression Access to specialist training in trauma-informed and family-centred practice Why Join Us as a Waking Night Residential Support Worker? Joining this team means being part of a passionate, supportive environment that genuinely values its people. As a Waking Night Residential Support Worker, youll be part of a close-knit service where compassion, teamwork, and respect are at the heart of everything you do. If youre ready to build brighter futures for families - apply today and start your next rewarding chapter in residential family care.