Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to ensure every customer leaves happy. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're attentive to detail, never settle for second best, and make it your mission for your Lounge to be the place to go for the local community. This role is demanding but rewarding, suited for someone confident in their abilities.
The Good Stuff
* Tips shared equally across the team, based on hours worked
* Paid breaks
* Staff food on every shift, regardless of hours worked
* 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
* 28 days holiday (inclusive of Bank Holidays) pro-rata
* Competitions and incentives, like an all-expenses-paid trip with our suppliers
* Christmas and Boxing Day off!
* The best staff party - Loungefest
* Emotional and practical support via the Licenced Trade Charity
* Power over your pay with Wagestream
* Company pension scheme
* Long service awards
* Great opportunities for personal development and career progression in a fast-growing business
What you'll bring:
* Experience as a Supervisor, Team Leader, or a front-of-house team member ready to step into management, with a background in restaurants, bars, cafes, or coffee shops.
* Experience working in a bar environment with serving freshly made food and drinks preparation.
* A natural talent and passion for hospitality.
* Extremely driven and relentless in overcoming challenges or obstacles.
* Good literacy skills and excellent attention to detail to support reporting on KPIs.
* Strong communication skills with the ability to build rapport and trust.
* Self-motivated, able to work at pace with limited supervision while adhering to pressure and timescales.
* Strong knowledge of best practices in sales building, sales and labor forecasting, paperwork and reporting, recruitment, HR, and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
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