Customer Services Representative - Private Travel & Hospitality- Permanent Position Key Details: Shift Pattern: 4 on, 4 off. Must have flexibility for weekends and holidays. Location: Stansted Airport Skills Needed: Excellent communication and people skills to engage with guests professionally and attentively. Are you ready to thrive in a dynamic, fast-paced environment? We're seeking a Customer Services Representative to deliver outstanding service to passengers, crew, and visitors from all over the globe. Join our front-line team and turn every interaction into a memorable experience. What You Will Do: Welcome Guests: Greet and assist with a professional, friendly attitude. Ensure Seamless Experiences: Coordinate with teams to guarantee smooth operations from arrival to departure. Maintain High Standards: Serve refreshments and keep lounge areas spotless. Manage Essential Details: Handle cash, reports, and shift changes accurately. Prioritise Security: Adhere to strict safety and confidentiality protocols. What You Bring: Customer-Centric Mindset: A drive to deliver exceptional service. Professional Demeanor: Strong interpersonal skills and a polished appearance. Composure Under Pressure: Ability to multitask effectively in a busy atmosphere. Flexibility: Must be available for shift work, including weekends and holidays. Experience: Background in hospitality, travel, or premium customer service is a plus. If you excel in a high-energy environment focused on customer satisfaction, we want to hear from you! This is a permanent role with a starting salary based on experience. You must have the right to work in the UK to be considered. HRGO is a recruitment agency dedicated to supporting UK businesses, and we strive to respond to all applications