As our Contact Lens Supervisor, you'll make sure that the store's Contact Lens area runs like clockwork. That means supporting other staff, making sure they're familiar with systems and helping to deliver training. You'll also be responsible for handling orders and dealing directly with customers in the contact centre clinic. You'll show people how to insert, remove and care for their lenses, as well as assisting the Contact Lens Optician. At Specsavers, we do everything in our power to help people like you get the career you want. Why? Because we know that our Contact Lens Supervisors are responsible for providing the kind of outstanding service that's turned one in three UK contact lens wearers into Specsavers customers. So, you can expect not just support and encouragement, but the kind of career development and training that are only available through a large – and growing – business like ours. For a role such as this, you will need experience in a similar role, or as a Contact Lens Assistant or Optical Assistant looking to utilise your passion for contact lenses, equally important are good customer care skills. You'll combine both to offer a highly professional service that will result in repeat business, increased profitability and an excellent reputation for your store.
Our store
Based in Shirley, Hampshire, our store is looking for someone with previous optical experience that can confidently dispense to join their committed and friendly team.
What's on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
* Full time hours with regular weekend hours (37.5 hours a week)
* Up to £26,500 plus bonus potential (depending on experience)
* Employee discount
* Enhanced parental leave
* Health and wellbeing scheme
* Day off for your birthday
* Access to medical support - WeCare
* Fantastic development opportunities - support and opportunity to earn qualifications and develop
* Work for a top 30 "Great Place to Work" company
What we're looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Contact Lens Supervisor. These include:
* Previous optical experience as an Optical or Contact Lens Assistant or Dispensing Assistant
* Passion for providing excellent customer service and making customers' lives easier
* Great teamwork and adaptability
* Confidence in using IT systems
* Excellent communication and listening skills
* Prepared to step out of your comfort zone and try something new
* Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.
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