Salary:£28,000.00-£29,000.00 per year
About us
Founded in 1926, Thompsons of York produce and supply the highest quality animal feeds to British farmers. Our mill is fully accredited to the Universal Feed Assurance Scheme (UFAS), ensuring feed products match the demands of the major retailers. We have always taken pride in the quality, safe manufacture, handling and storage of our feeding stuffs. Our customers know and trust the Thompsons name and the food safety assurances that enable them to compete in their markets.
Customer Service Advisor
Position Overview
We are seeking a motivated and customer-focusedCustomer Service Advisorto join our team. The ideal candidate will deliver exceptional service, maintain a positive attitude, communicate clearly, and ensure that customer needs are met efficiently. This role requires strong teamwork, responsibility for handling orders, accurate information gathering, and the ability to support sales through upselling and effective trailer-fill utilisation.
Key Responsibilities of Customer Service Advisor
1. Provide outstanding customer service ...