Job summary
To work as part of a team providing a high-quality catering service for the Trust.
To maintain hygiene standards.
To prepare and serve food and beverages to patients, staff, and visitors.
To have a good understanding of HACCP and COSHH.
To be aware of Trust policies and procedures applicable to the service and report any issues to the line manager.
Main duties of the job
Restaurant Services:
1. Basic preparation of food and beverages.
2. The safe use of catering equipment within area e.g. fryers, microwaves, and small ovens.
3. Service of food and beverages to customers.
4. Cash and payment card handling via a computerised Electronic Point of Sale unit.
5. Fill, clean, and maintain beverage machines.
6. Keep all confectionery items, drinks, etc., topped up during service.
7. Maintain cleanliness of the dining area, servery, and all equipment in the restaurant/caf.
Patient services/kitchen:
1. Help assemble meals for patient service.
2. Clear and clean patient and staff meal trays using the waste disposal and conveyor system.
3. Safe use of dishwashers, floor scrubbing machines, and steam cleaners.
4. Manoeuvre and clean meal trolleys within the kitchen area.
5. Pre-wash cooking tins and utensils by hand.
6. Clean floors, trolleys, dishwashers, conveyors, and other kitchen equipment.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community.
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to over a quarter of a million people across west Suffolk. We care for, treat, and support people in hospital, at home, and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services, including emergency, maternity, neonatal, day surgery, eye treatment, Macmillan, and children's wards. It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Our services also include adult and paediatric community care, provided in collaboration with West Suffolk Alliance partners, including nursing, therapy, specialist, and ongoing temporary care, some at Newmarket Community Hospital.
We aim for outstanding clinical outcomes and are guided by our values of fairness, inclusivity, respect, safety, and teamwork.
With nearly 5,000 staff from diverse backgrounds, we strive to be a great place to work. Whatever your role or ambition, we want to support you to be your best.
We promote a diverse and inclusive community where every voice counts. You can #BeKnown for who you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Please see full job description & person specification attached
1. Prepare sandwiches and rolls for meal service in a safe, hygienic manner using standard recipes for staff/visitors and patients.
2. Assemble food, beverage, and crockery requirements for functions across the hospital site.
3. Help maintain a quality service in the Trust's vending machines, ensuring products are safe, machines are clean, and reporting failures.
4. Assist with the collection and collation of patient menus.
5. Deliver catering items and provisions to wards and other areas, maintaining stock control and recording stock and temperatures.
Person Specification
Education & Qualification
Essential
* Basic food hygiene certificate or commitment to achieve within a set timeframe
* A good general education
* Basic skills in literacy & numeracy
Experience & Knowledge
Essential
* Good understanding of HACCP, COSHH, and Health and Safety legislation
* Experience dealing with cash and card payments
Desirable
* Previous catering experience
Skills & Abilities
Essential
* Good customer care and communication skills
* Able to work alone or as part of a team
* Good attention to detail
* Able to work under pressure
Personal Qualities
Essential
* Ability to work on own initiative and as part of a team
* Able to work without supervision
* Able to work in a demanding environment
* Self-motivated, with good attendance and timekeeping, trustworthy
* Adaptable to change
* Able to work in a hospital ward environment
* Flexible, with the ability to work required hours
Desirable
* Interest in cooking/catering
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required.
Certificate of Sponsorship
Applications requiring UK Skilled Worker sponsorship are welcome. For info, visit the UK Visas and Immigration website.
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
Newmarket Hospital, Exning Road, Newmarket, CB87JG
Employer's website
https://www.wsh.nhs.uk
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