Job Description
About Us
DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture.
We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.
Role Overview
The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure.
This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards.
A key asp...