Job Summary:
We are seeking a dedicated Assistant to join our team in providing excellent guest services for meetings and weddings within the hospitality industry. The ideal candidate will assist in various tasks to ensure a seamless and enjoyable experience for our guests.
Responsibilities:
- Communicate effectively with guests and team members to provide exceptional service
- Support hotel operations by assisting with organisational tasks
- Assist in upselling hotel amenities and services to enhance guest experience
- Collaborate with restaurant staff to deliver high-quality service to guests
- Contribute to fundraising efforts for community initiatives
- Manage time efficiently to handle multiple tasks simultaneously
Qualifications:
- Previous experience in the hospitality or hotel industry is advantageous
- Strong organisational skills with attention to detail
- Ability to upsell and promote hotel services effectively
- Experience in restaurant operations is beneficial
- Excellent guest service skills with a friendly and approachable demeanour
- Proficient in time management to prioritise tasks effectively
- A passion for fundraising and community engagement
Join us as an Assistant and be part of a dynamic team dedicated to providing exceptional guest experiences while contributing to community initiatives.
Job Type: Full-time
Pay: £12.21 per hour
Benefits:
* Canteen
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Gym membership
* On-site parking
Experience:
* Event Management: 1 year (required)
Work Location: In person