Job Title: Customer Service Supervisor (Hiring Immediately) - Woking
Client: Wagamama
Location: Woking, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
Front of House Manager | Location: York Designer Outlet | Full Time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
Wagamama celebrates individuality and diversity, emphasizing personality over perfection. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to join us in our mission to nourish both body and soul.
The Role
As a Front of House Manager, you will lead with passion, creating a positive environment for guests and team members alike. You will support your team through coaching and development, drive restaurant performance, and ensure excellent results.
We’re Looking For Someone Who:
* Is passionate about supporting and developing their team to maintain high standards
* Has experience in shift planning and management, ensuring proper staffing and team coaching
* Understands managing labor, rotas, and the financial performance of the restaurant
* Loves celebrating success and recognizes individual drives and needs
What We Offer
* Weekly pay and tips sharing
* Access up to 30% of earnings before payday via Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support side interests
* Free on-shift food and 50% discount outside work
* Industry-leading family-friendly policies (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
* Early access to new menus
* Wagamama parties and VIP events
* Recognition through our national programme
Additional benefits include pension schemes, holiday, training, cycle schemes, retail and leisure discounts, gym memberships, and long service awards.
Additional Information
Wagamama is committed to diversity and inclusion as a Disability Confident employer. Since this role is located at an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama), provide five years of continuous references, and complete a DBS check. If a pass cannot be obtained, alternative vacancies nearby will be considered.
*Tips are 100% directed to our teams. Tips vary by restaurant, are at guest discretion, and are not guaranteed wages.
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