Role: Warehouse Operative – Credits team Hours: Monday – Friday 6am – 2pm/ 8am-4pm Location: Bordesley Green, B9 4UA Salary: £12.27 per hour About Us Connect, part of the Screwfix family and owned by the Kingfisher Group, is a leading name in the distribution of high-quality appliance spare parts and accessories. With over 50 years of experience, we’re proud of our heritage and excited about our future. Our journey began in 1969 when a Birmingham-based appliance engineer started selling spare parts to fellow engineers — the first of many opportunities that shaped who we are today. Now, as part of Screwfix, we continue to grow with the support, resources, and knowledge of one of the UK’s most recognised retail groups, allowing us to deliver exceptional products and service to our customers. About the Role As a Warehouse Operative within our Credits Team, your primary responsibility is to handle returned goods, ensuring they are processed efficiently, accurately, and in line with company procedures The role will involve: Accurately process returned goods, inspecting items for damage and categorising them appropriately Update internal systems with return details and status, ensuring traceability and transparency Assess returned items to determine if they are suitable for resale, refurbishment, recycling, or disposal Investigate and resolve discrepancies between physical stock and system records What we need from you: Strong computer skills, experience with Dynamics AX would be advantageous Previous experience within a credit returns role Attention to detail What We Offer Wellbeing & Support Retail Trust: Free online support and counselling service Employee Support Fund: Non-repayable loans to help in times of need Speak Up: Confidential service to report any workplace incidents Work & Family Life Enhanced Parent Policy Enhanced Company Sick Pay Length of Service Scheme recognising your loyalty and contribution Learning & Development Skillshub: Online learning management system to develop your skills PepTalk: Access to hundreds of motivational talks from professionals Discounts & Perks 20% discount within Screwfix retail stores Discount on all company stock HapiApp: Access to retail, gym, and lifestyle discounts Engagement & Community People Forum Committee: Have a say in shaping the future of our business Company Engagement Events and team activities Charity Events: Opportunities for everyone to get involved Peakon Surveys: A platform for your voice to be heard