Summary
Devon and Somerset Fire and Rescue Service are looking for a Risk, Insurance and Business Continuity Support Officer to enhance our team based at our Service Headquarters in Exeter. You'll join us on a Fixed Term Contract until 24 August 2026, working 22.2 hours per week. In return you will receive a competitive salary starting at £29540 pro rata (which equates to £17724 for 22.2 hours per week)
Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection and response services across the counties of Devon and Somerset.
Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.
Find out more
In this role you will provide comprehensive administrative and project management support for the Risk, Insurance and Business Continuity Management department, and support the Risk, Insurance and Business Continuity Team with the configuration and administration of ICT Systems for the effective management of the risk registers.
Key responsibilities of the Risk, Insurance and Business Continuity Support Officer:
1. To be responsible for maintaining and updating essential spreadsheets, databases and systems, in accordance with the Data Protection Act if applicable. Including inputting and processing data, preparing, analysing and distributing reports and information and taking follow up action where necessary, in a timely manner. This role is the systems administrator for multiple software solutions.
2. To support the departments' goals and objectives, in accordance with DSFRS policies and procedures and participate in a team-based environment.
3. Systems administration - support the design, creation and on-going development of software by liaising with software suppliers. Assist in the roll out of a new system. Create pragmatic and logical solutions to problems. Where off the shelf packages are purchased, work with the supplier to further develop the product alongside the aims of DSFRS. To be responsible for security of the system and for access permissions etc.
4. Maintain the records of Service personnel in regard to driving licence checks, ensuring that all information is up to date.
5. Completion of and sharing risk assessments, action trackers and listens learned.
6. To provide clerical and administrative support to other members of the team, including but not exclusive to the following:
7. Administration and clerical duties such as word processing correspondence and / or documents for internal and external recipients either on own initiative or as directed, using and amending Service wide standard letters / paragraphs and other media.
8. Dealing with general queries through various mediums
9. Dealing with financial spend updates and raising invoices.
10. Administer all insurance claims, liaising with insurers and third parties. Administer risk registers, business continuity plans and exercises.
11. Diary management, organising and attending meetings, preparing documents prior to meetings, representing department, minute taking and tracking actions.
12. Maintaining professional publications, directories and social media and communications messages.
How to apply
Closing Date: 2359hrs 19 November 2025
If you feel you have the skills and experience to become our Risk, Insurance and Business Continuity Support Officer please click 'apply' today, we would love to hear from you.
You must be eligible to work in the UK by commencement of employment.
You will be required to complete an application form and submit a document evidencing how you meet the following essential criteria taken from the Job Description and Person Specification.
13. Ability to identify risks and issues and develop innovative solutions to problems.
14. Ability to analyse and interpret data accurately and efficiently.
15. Experience of working with software systems.
16. Proven administration and time management skills
17. Ability to produce and populate spreadsheets and software systems, prepare senior management risk reports and action trackers.
18. Proven ability of working with MS Office software packages (MS365, Outlook, Word, Excel and Access).
To help you complete this part of the application form please find below the word document "Essential Criteria for my RI & BC Support Officer Application" for you to download and complete with your evidence for the above criteria. You can then upload this where requested when completing your application.
Evidence submitted in relation to the essential criteria below will be used to shortlist any applications received.
Our values
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services' Safeguarding Policy.
Fire and Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act (1974) Exceptions Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions and reprimands.
Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, and as such any positive disclosure will incorporate a reasonable and proportionate response.
As a Service and as individuals:
19. We are proud to help
20. We are honest
21. We are respectful
22. We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us.