We’re looking for an experienced User Researcher to join a large-scale banking transformation programme.
This is a hands‑on role for someone confident operating end‑to‑end, partnering closely with designers, product, and senior stakeholders to ensure research genuinely shapes decisions and outcomes.
What you’ll be doing
* Leading end-to-end user research across multiple initiatives, managing priorities and pace
* Planning and delivering usability testing (moderated & unmoderated) plus wider qualitative and quantitative methods
* Working day-to-day with UX/UI designers to embed research into design and delivery
* Translating insights into clear, actionable recommendations that influence product and business decisions
* Challenging assumptions and championing user-centred thinking across teams
* Engaging confidently with senior stakeholders within a regulated banking environment
What we’re looking for
* Strong experience as a User Researcher in complex, design-led organisations
* Proven background delivering research within banking or financial services
* Comfortable working independently, from scoping through to insight and impact
* Excellent stakeholder management and communication skills
* Experience influencing both design and strategic direction
* Up to £530 p/d Inside
* 6 months
* London – hybrid
To hear more, get in touch with Connor Smyth at Anson McCade.
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