Location: Within 10 miles of Watford
Salary: up to £30,000
Employment Type: Full-Time / Permanent
About the Client
KBB Recruitment are representing a well-established Plumbing & Heating Merchant with a strong reputation for excellent customer service and high-quality products. This is an exciting opportunity to join a busy and supportive team within a growing business that values product knowledge, customer relationships, and career development.
About the Role
This role offers the successful candidate the opportunity to become a key part of the trade counter team, providing excellent service to trade and retail customers while supporting the smooth day-to-day running of the branch.
Key Responsibilities:
Processing sales orders, quotations, and payments accurately
Building and maintaining strong relationships with trade customers
Assisting customers with plumbing and heating product enquiries
Handling telephone and email enquiries professionally
Supporting goods in/out and stock replenishment when required
Maintaining a clean, organised, and safe trade counter environment
Working closely with warehouse and branch colleagues to ensure efficient customer service
Upselling products and promoting current offers where appropriate
Requirements / Skills:
Previous experience within a plumbing & heating merchant or builders merchant preferred
Strong customer service and communication skills
Good knowledge of plumbing and heating products advantageous
Confident using computer systems and processing orders
Ability to work in a fast-paced environment
Reliable, organised, and a strong team player
Sales-focused with a proactive attitude
Full UK driving Licence
How to Apply
To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed)
KBB Recruitment are acting as the employment agency for this position