Are you an experienced Vehicle Damage Assessor seeking a new and rewarding opportunity within a reputable accident repair group? Our client is looking to appoint a skilled Vehicle Damage Assessor to join their well‑established team based in Ellesmere Port. This role offers the chance to work in a dynamic environment that values quality, accuracy, and professional development.
Benefits
* A competitive basic salary of £48,500, complemented by monthly bonus schemes
* Travel allowance and a company‑provided vehicle for both business and daily commuting
* Comprehensive employee benefits including life assurance, pension scheme, vehicle leasing options, and discounts via a dedicated Benefits App
* Access to ongoing training programmes, industry‑standard safety practices, and career development opportunities
* Supportive team environment working across multiple sites in the North West region
* Generous holiday entitlement: 23 days annual leave, plus bank holidays and your birthday off
* Additional perks such as employee savings schemes, wellbeing support, and discount shopping
Duties of a Vehicle Damage Assessor
* Conduct detailed assessments of vehicle damage using Audatex system
* Produce accurate repair cost estimates with attention to detail
* Liaise effectively with customers, insurance companies, and repair technicians to ensure seamless communication
* Identify hidden damages and provide informed recommendations for repairs
* Ensure all assessments comply with current safety standards and industry regulations
* Source parts and repair materials, negotiating prices and delivery times
* Document assessment findings thoroughly, maintaining clear records of all correspondence
* Keep up to date with the latest repair methodologies and industry best practices
* Deliver excellent customer service and resolve disputes professionally
Requirements
* Proven experience working as a Vehicle Damage Assessor
* Proficiency in Audatex software is essential
* NVQ Level 3 qualification and ATA or IMI accreditation are highly desirable, along with a solid bodyshop background
* Full UK Manual Driving Licence is required
* Strong attention to detail, organisational skills, and professional communication
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