Job Summary:
Venue: O2 Academy Liverpool
Company: Academy Music Group
Location: Liverpool
Reports to: Operations Director
Working Hours: Full time
Job Type: Permanent
Role
The Head of Live is a key role within the organisation, accountable for the wider team at O2 Academy Liverpool and management of the day-to-day business and operational functions of the venue. A dynamic programmer with general venue management responsibilities who will lead exceptional delivery within this high-volume venue in the heart of Liverpool. Passionate about the live events industry and highly motivated to maximise the events diary, you will generate commercial and creative opportunities for shows and events with established acts, emerging artists and club events.
Our team
The Head of Live is the linchpin for the team at O2 Academy Liverpool, an established and thriving venue where our shows and events are as diverse as the individuals within it. The successful candidate will be drawn to managing, training and supporting an innovative team in a fast-paced live environment, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About you
1. Proven track record in programming / promoting in small to mid-sized venues
2. Strong commercial acumen with experience in budgeting, costing and forecasting
3. Established relationships with promoters, agents and artists
4. Knowledge of health and safety regulations and licensing
5. Excellent communication and diplomacy skills
6. Experience managing teams in a live events environment
7. Proficient in Microsoft Office packages
8. Self-motivated and results driven
What we need
9. A dynamic, forward-thinking programmer to deliver exceptional service
10. Ability to drive the venue business forward
11. First-class client and customer service
12. Demonstrable leadership and motivation of others
13. Passionate and enthusiastic for the live events and club industry
14. Flexibility to work irregular hours (weekends/evenings/public holidays)
15. Willingness to build positive working relationships
What you’ll be doing
16. Lead venue programming strategy to deliver a vibrant and commercially viable events diary
17. Act as first point of contact for all live enquiries, managing client relationships and evaluating events for commercial viability
18. Generate new business opportunities and secure repeat bookings
19. Develop and manage event budgets, sales projections and P&L forecasts
20. Work closely with Ticketing and Marketing teams on sales performance and promotion
21. Line manage the venue team, supporting training and development
22. Meet Company business objectives and manage operations
23. Implement efficient business strategies as directed by the Company
24. Duty manage events and programming to the highest quality
25. Meet or exceed annual budgets
26. Ensure all paperwork and reporting is completed and professionally retained
27. Oversee all licencing administration, risk assessment and due diligence
28. Adhere to all existing and new health and safety legislation
29. Control all operating costs in line with set targets
30. Manage expenditure for all venue departments
31. Ensure the venue is maintained to the highest standards
32. Lead on compliance for all Company working practices
33. Uphold and enforce the relevant terms of the entertainment licence and changes to the law
34. Work collaboratively with the venue team, local authority and Company head office
35. Support all training requirements and annual appraisals for full-time employees
36. To publicly represent the venue and Company in a professional manner
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: 1st April 2026. We reserve the right to close applications at any time.
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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.