Account Coordinator
Full-Time, Permanent
Hybrid, London, UK, (2 days from office and 3 WFH)
About Greenpark
Greenpark is a global, multi-award-winning, performance-driven content leader and brand publishing agency. Our purpose is to create meaningful connections that impact people’s lives through performance-driven content for search and social. Our unique expertise in Insights & SEO, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model.
Our teams work on an impressive portfolio of clients including Unilever, Clarins, AIA, Straumann, Unilever Food Solutions, Sanofi, Campari Group, Nestle, Knorr, Lipton, PepsiCo, Ricola, Perfect Day, Globe Telecom and Reckitt.
As a culture, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us.
This role description covers the main aspects of the Account Coordinator role. However, a job description is not a box that you are put in - it a definition of your core responsibilities. In a company like ours, you are encouraged and expected to contribute to many wider issues.
Job Purpose
As Business Assistant/Account Coordinator you will have an important role in providing support to managers and directors. You will be required to immerse yourself in the Online/Digital media world, learning quickly and honing your skills and knowledge of the industry.
Your role will be crucial in assisting large accounts, and in managing smaller business accounts yourself.
Job Responsibilities
1. Work closely with the CS team on all activities relating to the management and development of client accounts and new business wins.
2. Provide templates ready for expert teams to respond to client briefs, alongside CS team.
3. Support with the resourcing and administration of all expert teams for adhoc/non retained work
4. Conduct market research to help identify new business opportunities.
5. Provide administrative support to the wider team, as required.
6. Help to populate and utilise internal financial planning tools
7. Grow industry knowledge and accelerate professional development by attending internal and external training.
8. Develop and maintain excellent relationships within the wider industry.
9. Attend as many workshops and industry presentations as possible
10. Undertake additional and ad hoc duties as requested by the CS team
Knowledge & Skills
11. Strong interest in digital media/advertising essential (including social/influencer), and experience beneficial.
12. Highly organised, with an eye for accuracy and detail.
13. Excellent verbal and written communication skills.
14. Professional and positive attitude.
15. Team-orientated.
16. Calm and assertive in times of conflict or high pressure.
17. Curious and ambitious.
Client service team core values
As client services experts, we have set 10 core values we strive to uphold, in order to achieve our individual objectives and client objectives and deliver consistent, good work. These are:
18. Make the work better
19. Clients love them
20. We not me oriented
21. Is a hand raiser not a finger pointer
22. Is a radiator and not a drain
23. Presents well
24. Possess healthy paranoia
25. Is a closer
26. Bounces back
27. Does the right thing
Benefits:
28. 25 days of holidays per year
29. Additional time off ( CBrthday, Christmas break, etc - on top of your holiday allowance!)
30. Private Pension and Healthcare Insurance
31. Free Eye Tests and company contribution towards glasses where required.
32. Longevity Rewards – bonuses for continuing to building your career within GP
33. Referral Bonus Scheme – Receive a bonus for a successful referral for one of our open roles
34. Social Events – join us for our major annual social events: Spring, Summer, Halloween and Christmas parties
35. Enhanced maternity/paternity leave allowances
36. Spotlight Awards (monthly prizes to be won) and more!