The Cyber Security Assurance Manager will be responsible for ensuring Bell Integration’s Security Operations Centres (SOC) achieves and maintains internationally recognised security certifications, audit reports, and assurance standards. This role will focus on delivering and maintaining certifications such as ISO/IEC 27001, SOC2 Type II, Cyber Essentials Plus, CREST SOC accreditation, and sector-specific frameworks (PCI DSS, NCSC CIR/ CHECK), providing customer confidence in Bell’s SOC services. As a key member of the Governance, Risk, and Compliance (GRC) function, the Cyber Security Assurance Manager will lead customer assurance activities, including audit preparation, security compliance queries, and support for security-related RFPs and RFIs. Acting as a trusted point of contact for clients and auditors, the role will showcase Bell’s certified security credentials and help build lasting confidence in the credibility of our SOC services on a global scale. 1. Certification Delivery & Maintenance: Lead the delivery and ongoing maintenance of key SOC-related certifications including SOC 2 Type II, SOC 3, ISO/IEC 27001, Cyber Essentials Plus, and CREST. Oversee sector-specific assurance needs such as PCI DSS for cardholder data environments or NCSC CIR/ CHECK where relevant. Ensure certifications are renewed on schedule and compliance gaps are proactively addressed. 2. Security Assurance for SOC Services: Embed certification requirements into the SOC’s governance, processes, and operational practices. Ensure continuous monitoring, evidence collection, and readiness for internal/external audits. Translate security control requirements into operational procedures for SOC teams. 3. Customer Assurance Engagement: Act as primary contact for customer assurance activities relating to SOC services. Support client RFIs, RFPs, and audit requests with accurate certification evidence and security documentation. Build customer-facing assurance packs that demonstrate Bell’s security posture and SOC credibility. 4. Regulatory & Industry Alignment: Monitor developments in global cybersecurity regulations and frameworks (e.g. NIST CSF, UK NCSC guidance, EU NIS2, GDPR). Align SOC assurance with emerging requirements to ensure future readiness. Provide expert advice to leadership on how regulatory changes impact SOC assurance strategy. 5. Continuous Improvement & Reporting: Drive continuous improvement in SOC assurance processes, reducing time to audit readiness and increasing efficiency of evidence collection. Produce regular reports and dashboards for the Head of Assurance and senior stakeholders on certification status, audit outcomes, and assurance performance. 6. Collaboration & Knowledge Sharing: Work closely with SOC operations, Information Security, Risk & Compliance, and Commercial teams to embed assurance requirements into daily practice. Provide training and awareness on SOC assurance standards to internal teams. Required Qualifications and Experience Demonstrable experience delivering and maintaining cybersecurity certifications (ISO/IEC 27001, SOC 2 Type II, Cyber Essentials Plus, CREST). Strong understanding of SOC operations and security assurance frameworks. Experience in customer-facing assurance activities, including audits, RFIs, and RFPs. Knowledge of regulatory and industry frameworks including NIST CSF, GDPR, and UK NCSC guidance. Experience liaising with external auditors, regulators, and certification bodies. Skills Strong ability to develop and maintain compliance documentation and audit evidence. Excellent communication skills to explain complex security assurance topics to customers, senior leaders, and SOC teams. Analytical and detail-oriented, with the ability to identify gaps and design improvements. Stakeholder engagement and influencing skills, particularly with technical and commercial teams. Organisational skills to manage multiple certifications and assurance projects simultaneously. Behaviours Integrity and professionalism in all assurance activities. Customer-focused, with confidence in handling external assurance discussions. Proactive, solutions-oriented mindset with a drive for continuous improvement. Resilient and adaptable in a fast-moving global SOC environment. Collaborative, building trust and teamwork across technical, compliance, and commercial functions. What we care about: At Bell, we believe that we are stronger together, and promote an open, collaborative culture where everyone is encouraged to be involved in the shaping of our business. We value diversity! We seek to employ a workforce representative of the markets that we serve and work hard to ensure that all of our staff have the opportunity to thrive within a friendly and inclusive environment. Why join Bell: Why join bell: We prioritise internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Competitive Salary Flexible remote working A generous company pension 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days! Healthcare and dental insurance Life assurance Cycle to work scheme A diverse and inclusive work culture Modern vibrant workplaces Exclusive discounts with major retailers, discount gym memberships and access to our wellness centre