Our Site Director, Karolina at Sedgemoor Services on the M5 Southbound near Burnham-on-Sea, is seeking a passionate and experienced manager to support our McDonald's team in delivering outstanding customer service and operational excellence. As an Assistant Manager, you will be responsible for ensuring smooth daily operations, driving sales, and fostering a positive and productive work environment.
Responsibilities:
1. Team Leadership: Recruit, train, and mentor a high-performing team, fostering a collaborative and motivated environment.
2. Customer Service: Ensure every customer receives exceptional service, creating memorable dining experiences.
3. Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
4. Sales and Marketing: Develop and implement strategies to drive sales and increase store profitability.
5. Financial Management: Manage budgets, monitor financial performance, and report on key metrics.
6. Brand Ambassador: Uphold McDonald's brand values and ensure the store represents our commitment to quality and excellence.
Experience & Skills:
* Minimum of 2 years in a senior managerial role within a high-volume quick service restaurant industry, leading large dynamic teams.
* Proven leadership ability to inspire and develop a team.
* Strong commitment to delivering exceptional customer service.
* Proficient in managing daily operations, including stock, scheduling, and financial reporting.
* Excellent interpersonal and communication skills.
* Strong organizational and problem-solving abilities.
* Willingness to work flexible hours, including weekends and holidays.
About Roadchef Motorway Services:
We are a proud franchisee of McDonald's, one of the world's largest and most loved quick service restaurants. We provide a welcoming atmosphere for our customers and a supportive, dynamic workplace for our team members. As the UK's 3rd largest Motorway Service Area provider, we operate some of the UK's largest and best restaurants and retail brands.
We are the only Motorway Service Area to hold the Platinum Investor in People accreditation. Recognized as one of the top 5 Largest Companies to work for in 2024 and in the Leisure & Hospitality sector, our approach emphasizes embracing everyone, cultivating a culture where all employees can thrive, and supporting diversity initiatives to build a more equitable workplace.
Benefits:
* Competitive Salary: Attractive compensation package with performance-based incentives.
* Benefits: Employee discount up to 70%, contributory pension after 3 months, 1 meal while on duty, employee assistance program, free parking, friends and family scheme.
* Growth Opportunities: Career development and advancement opportunities within the company.
* Training: Comprehensive training programs to support your professional growth.
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