Overview
Looking for a transport coordinator to join a busy courier company based in Taunton.
The candidate will have excellent inter personal skills, be able to manage a client bank and be able to use basic IT packages to book transport for customers. We need someone who thinks clearly, is able to work under pressure and will deal efficiently with transport issues.
As a company we are growing fast, so the candidate will need to be confident at taking calls and creating new leads.
The hours will be - 8:00-16:00, 3 days a week and 10:00-18:00, 2 days a week.
Responsibilities
* Coordinate and schedule transportation for shipments, ensuring timely delivery and adherence to deadlines.
* Maintain accurate records of shipments, including tracking information and delivery confirmations.
* Liaise with clients, carriers, and internal teams to resolve any issues related to transportation logistics.
* Monitor transportation costs and identify opportunities for cost savings without compromising service quality.
* Prepare reports on transportation metrics, including delivery times, costs, and customer satisfaction levels.
* Coordinate with the accounts department regarding any queries that customers have with invoicing of jobs.
Skills
* Proficiency in Courier Exchange or similar SLM software is highly desirable.
* Strong organisational skills with the ability to manage multiple tasks simultaneously.
* Excellent communication skills, both verbal and written, to interact effectively with clients and team members.
* Problem-solving mindset with a focus on finding efficient solutions in a fast-paced environment.
* Attention to detail to ensure accuracy in documentation and reporting.
* Ability to work independently as well as part of a team, demonstrating flexibility in adapting to changing priorities. If you are passionate about logistics and have the skills required for this role, we encourage you to apply and become an integral part of our team
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company pension
* On-site parking
Work Location: In person