About the Role:
We are looking for an experienced
Hard Services Manager
to take ownership of engineering and technical service delivery on a
critical site in West Yorkshire. Working with a
world-leading facilities management provider, this role is pivotal in ensuring reliability, compliance, and resilience across essential building services in a highly regulated environment.
Key Responsibilities:
Lead the management and delivery of hard services, including planned and reactive maintenance, across all critical engineering systems.
Oversee a team of M&E engineers and specialist contractors, ensuring safe, efficient, and compliant service delivery.
Act as the primary point of contact for the client, fostering strong relationships and ensuring all KPIs and SLAs are met.
Ensure statutory compliance and best practice across all technical services, with a strong focus on
critical systems uptime and resilience .
Drive continuous improvement in asset performance, energy efficiency, and service delivery.
Manage budgets, reporting, and resource allocation effectively.
Support risk management, business continuity, and emergency response planning.
Skills & Experience:
Proven track record in managing
hard services operations
on a
critical or high-dependency site
(e.g., healthcare, data centre, defence, or similar).
Strong technical background in
mechanical, electrical, or building services engineering .
Excellent leadership skills, with experience managing engineering teams and supply chain partners.
Strong knowledge of statutory compliance, health & safety, and FM governance.
Client-focused with excellent communication and stakeholder management skills.
Relevant qualifications (HNC/HND or equivalent in engineering discipline, plus IOSH/NEBOSH preferred).
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