Job Title: Technical Business Analyst (AVP)
Location: Canary Wharf, London
Working mode: Hybrid (3 days per week on-site and 2 WFH)
Contract: 6 months initially (opportunity for a contract extension)
Overall Purpose of the Role
Barclays is hiring a Technical Business Analyst (AVP) to drive the crucial delivery and operational readiness of a new, bespoke in-house Case Management Tool. This state-of-the-art system is central to how Barclays manages Sanctions and Anti-Bribery & Corruption (ABC) alerts globally.
If you are a highly-driven, hands-on BA with a proven track record in taking complex IT systems from build phase through to successful operational deployment and Go-Live, this is a unique chance to make an immediate, tangible impact on a critical financial crime defence program.
Key Objectives & Deliverables
This autonomous, delivery-focused role is centred on ensuring the successful rollout and adoption of the new Case Management tool, which is currently in the IT build phase:
Delivery Management & Tracking: Act as the critical interface between the Business Stakeholders and the IT Development Team. Help maintain focus, track progress against milestones, manage dependencies, and ensure the IT team remains on target for the mid-2026 Sanctions rollout (following the earlier ABC deployment).
Operational Readiness Planning: Lead the planning and execution for the replacement of the existing legacy tool. This includes defining and mapping the new day-to-day operational processes that will leverage the new system.
System Deployment & Readiness: Ensure all non-functional requirements are met, working with Technology to coordinate system testing, performance tuning, and technical readiness for a large-scale deployment.
Training & Adoption: Develop and oversee the delivery of training materials and sessions for end-users (Operations, Compliance), ensuring a smooth transition and full user adoption of the new workflow tool.
Process Documentation: Review existing, and document new, detailed operational processes and procedures to govern how the new tool is used for effective alert/case management.
Stakeholder & Workstream Support: Provide essential BA support across up to five workstreams within the 2026 Sanctions/IFC portfolio, with the primary focus on the Case Management tool delivery.
Essential (Must-Have Focus: Delivery & Technical Implementation)
Proven IT/Technical BA Skillset: Extensive experience as a Business Analyst focused on system delivery, implementation, and operational readiness rather than just early-stage requirements gathering.
System Rollout Experience: Demonstrable experience taking a new, in-house or bespoke IT system through the later stages of the project lifecycle (Build, Test, Training, Go-Live, Hypercare).
Process & Training Delivery: Ability to plan and execute operational process changes, successful user training programs, and comprehensive adoption strategies.
Stakeholder Engagement: Highly confident communicator who can effectively liaise between Technical (IT) teams and Operational/Compliance end-users.
Working Style: Adaptable, hands-on, and autonomous professional who can contribute immediately and thrives in a fast-paced environment with shifting priorities.
Highly Advantageous (Preferred)
Domain Context: Prior Business Analysis or delivery experience within Financial Crime, Sanctions, Anti-Bribery & Corruption (ABC), or a similar Compliance/Regulatory domain.
Experience with Workflow, Alert, or Case Management systems implementation.
Prior experience in a global Investment or Universal Bank environment.
Working Environment
Hybrid working model: 3 days pw Mon/Tues/Weds in office in Canary Wharf London and 2 days pw working remotely from home
Fast-paced, evolving environment with shifting priorities
Hands-on, autonomous role with no direct reports
Candidates must be adaptable, confident, and able to contribute immediately
About Barclays
Barclays is a British universal bank, operating across retail banking, payments, and top-tier corporate and investment banking. We’re driven by our mission to help people achieve their ambitions – in the right way.
Our Values
Respect • Integrity • Service • Excellence • Stewardship
These values guide everything we do – for our clients, customers, colleagues, and communities.
Diversity and Inclusion
We’re committed to creating a workplace where everyone feels they belong. Diversity, equity, and inclusion are central to our culture and how we operate.
Hybrid Working
This role follows Barclays' hybrid working model: 3 days per week on-site and 2 days remote work on remaining days.
Contractor Benefits (via Randstad Sourceright)
Paid holiday entitlement
24/7 Employee Assistance Programme
Access to lifestyle and retail discounts