Company Description
Relais & Chateau at Thornbury Castle are seeking a Bartender to join our professional and hardworking team. Someone who has the passion to deliver a truly memorable and impressive experience for guests. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes' drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.
Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.
Job Description
* £12.42 per hour, depending on experience
* Full time permanent position 40 hours per week worked over 5 days mainly evening shifts and weekends
* Shifts between to 00.00
* Greet guests, take orders and serve food and drinks
* Answer all queries about the menu including drinks and make suggestions
* Take ownership of guest's requirements and food allergies
* Set up the dining areas and process charges and payments
* Effectively communicate with managers and all colleagues
* Follow Health and Safety and Food Safety procedures
Qualifications
* Experienced bartender
* Knowledge of traditional cocktails and spirits
* Experience with handling guest queries and complaints
* Natural passion and flair for the industry and food
* A calm mature approach
* Ambition to succeed at the highest levels
* Dedicated team player with strong communication skills
* Ability to work unsupervised using own initiative when needed
* Willing to learn new things
Additional Information
* An additional share of the service charge and tips every month
* 28 days holiday including bank holidays
* An additional paid day off on your birthday
* Complimentary stay at the Castle after 3 months' probation period successfully passed
* Training programs via internal & external professionals and access to online training facilities
* Staff and family rates on hotel accommodation and discounts on food and beverage
* Recognition programmes
* Uniform and meals provided whilst on duty and free parking
1. Department: Restauration Staff