Security Officer Contract: Banking Location: Dalkeith, EH22 3NL Hours of work: 36 Working Pattern: Various - Relief Officer Role. Days and Nights, including weekends/BH Contract Type: Permanent Hourly Rate: £13.45 We are seeking a reliable and vigilant Security Relief Officer to join our team. As a key member of our security provision, you will play a crucial role in safeguarding our client’s sites, ensuring the safety of employees, visitors, and assets. Relief Security Officers are sought to strengthen existing teams, and will be called on for core and adhoc activities. This will include advanced notification of shifts, filling vacancies in the security team rota, supporting cover for sickness and holidays, as well other additional tasking. The successful candidate will be reliable, flexible and a personable security professional. The Role Responsible for the physical security of client premises Conduct regular patrols Respond promptly to alarms and incidents, taking appropriate action Enforce access control and verify the identity of individuals on-site Provide excellent customer service by assisting and guiding visitors Maintain detailed and accurate records of security-related activities Collaborate with law enforcement and emergency services when necessary Ensure high standards at all times, maintaining the professional image of ISS Undertake induction and training as needed Promote a secure and safe working environment at client sites About You Valid SIA licence A full UK driving licence is essential due to the location of sites and shift start times. A fully comprehensive 5-year work/education history Proven experience in security or related field Strong observational and communication skills Ability to remain calm under pressure and handle emergencies effectively Excellent customer service and interpersonal skills Knowledge of security protocols and procedures Flexibility to work various shifts, including days, nights and weekends The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. Becomewhoyouwant, Bepartofsomethingbigger, aplacetobeyou, facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .