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Customer service advisor

Newport (East Riding of Yorkshire)
Tietalent
Customer service advisor
Posted: 27 August
Offer description

Join to apply for the Customer Service Advisor role at TieTalent

4 days ago Be among the first 25 applicants

Join to apply for the Customer Service Advisor role at TieTalent

Full time: Permanent


Salary: £25,087 rising to £25,684 at 9 months in role, plus incentives


Hourly Rate: £12.82

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.

Where: Cardiff

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus incentives

Hourly Rate: £12.82

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.

Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?


* Agreatstarting salary of£25,087 rising to £25,682 after 9 months of being here, plus incentives and bonuses.
* Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
* Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
* Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
* Hugediscounts of EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
* Season TicketTravel Loan – Giving you the funds topay for your travelto and from work up front, making a difference where it counts
* Volunteering days, so you cangive backto your local community
* Optional Private Healthcare and Dental, to protect you and your family


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Technology, Information and Internet

Referrals increase your chances of interviewing at TieTalent by 2x

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